Consider utilizing the hotel’s early check-in option for a smoother arrival experience and more time to settle in.

This hotel suits me perfectly! I love the free Wi-Fi, the infinity pool, and the welcoming staff. On my first stay, they even provided a morning wake-up call, which I appreciated. Always a great experience here!

The King Room was very clean, and the staff were incredibly welcoming and attentive throughout my stay. However, the pool area was quite noisy, which detracted from the relaxation experience. Fast food options were limited, and the restaurant service could be slow at times. Nonetheless, the organization and cleanliness of the facility stood out as consistently impressive.

The staff made me feel like family, especially in the Club, where they catered to my every need. However, noise from the pool area disturbed my rest during the night.

Put this on your radar

This hotel boasts outstanding service and immaculate rooms! I spent four nights in a mobility-accessible King Room, which was not only clean but also comfortable. The staff went above and beyond, ensuring my needs were met. While the amenities are impressive, the pool area became crowded with non-guests during my visit.

Outstanding service from the hotel manager.

I was utterly appalled by how I was treated during my stay. Despite being a returning customer, I was charged a ridiculous amount for an extra day. I even asked if they could keep the rate the same for my additional night, but they refused.

i had a wonderful stay that truly exceeded my last visit in santo domingo. the staff was incredibly friendly, and the room was spotless. the location is perfect for both business and leisure, making my experience extremely enjoyable.

the elevator was occasionally slow.

The Intercontinental Real Santo Domingo has an inviting atmosphere, with a spacious room that featured comfortable bedding and lovely decor. The staff was incredibly friendly, welcoming us with smiles and attentiveness that made our stay very pleasant. The views from the hotel were breathtaking, adding to the overall experience.

The pool area could benefit from quieter zones.

The Intercontinental is a splendid hotel offering modern amenities and an exceptional atmosphere. The lobby is striking, and the room I stayed in featured floor-to-ceiling windows providing breathtaking views of the city. Additionally, the staff was highly attentive and professional, especially highlighting JOEL at the front desk for his helpfulness and KAREN in the club lounge who provided impressive service.

The elegant decor and spacious common areas made me feel at home. The accessibility was great, with smooth transitions and thoughtful designs for seniors. I particularly enjoyed the peaceful lounge that offered a lovely view.

Pool area could use quiet zones for relaxation.

The stay was enjoyable overall, with a lovely and clean room that felt spacious. I appreciated the outstanding service, especially when the manager went above and beyond to assist me after I hurt my back during my visit. The location was convenient, close to shopping and parks, making it easy to explore the area. However, the noise level in the pool area could definitely use some improvement for a more relaxing experience.

I had a wonderful time, especially enjoying the infinity pool and relaxing in the spa. After a long day, I really appreciated the massage services and the serene atmosphere. Just a heads up, the breakfast choices could use a bit more variety!